DELIVERY SURVEY – OCTOBER 15 – 19, 2012
Once again, MLS will be collecting delivery statistics from all member libraries receiving delivery via the delivery service. Accurate figures on how delivery is used help us determine how to allocate funding during our planning and budgeting process.
As we have done previously, we will be collecting data online using a Survey Monkey survey. This survey will be used to capture delivery statistics, including bins put into delivery, bins delivered and items put into delivery.
In addition to the delivery statistics we are attempting to capture, we have included an optional section relating to your overall satisfaction with the delivery service. Although these questions are not mandatory, we appreciate any feedback you may have. You must fill out the online survey. Once you have completed the survey week, you can input the information into the Survey Monkey survey by following the link below:
Lastly, we understand sometimes the designated week does not work for all libraries. If necessary, you may complete the survey the week after.
Thank you for your help!