MLS Community Survey Sample 11
small Public Library, 2005
______________________________________________________________________________________________________
Help us provide better library services for you!
Complete this survey then enter to win a raffle for a $30 gift card to Barnes & Noble courtesy of the Friends of the Library.
1.
How often do you use the Public Library?
Daily
Weekly
Monthly
A few times each year
Never
2.
When do you visit--or would you like to visit--the library? (
Please check all that apply.
)
Mornings
Afternoons
Evenings
Saturdays
3.
Is the staff approachable and friendly?
Always
Sometimes
Never
4.
For what purpose(s) do you use the library? (Please check all that apply.)
Recreational reading
Research/Information
Homework/Studying
Computers
Adult programs
Children's programs
Meetings
Magazines and newspapers
Friends' book sales
Museum passes
Genealogy/Local history
Other
5.
Do you find the materials (books, movies, magazines, etc.) that you are looking for?
Always
Sometimes
Never
6.
Are the directional signs clear and helpful? Can you find what you are looking for?
Yes
No
Suggestions
7.
What do you and your family borrow most often? (
Please check all that apply.
)
Adult fiction
Adult non-fiction
Children's fiction
Children's non-fiction
Young adult fiction
Young adult non-fiction
DVD/VHS
Music CDs
Audio books on tape
Audio books on CD
Museum passes
Puppets, games, toys
Magazines
Other
8.
What do you believe is the most valuable service of the Public Library?
9.
Is the staff knowledgeable and able to help you find resources or answer your questions?
Always
Sometimes
Never
10.
What changes would you like to see at the library? (
Please check all that apply.
)
More evening hours
Longer Saturday hours
Wireless Internet access
Internet access in Children's
More computers
Coffee cart
Classes (computer basics, careers, etc.)
More programs for
More DVD movies
More music CDs
Rental collection for best-sellers
More books about
Other suggestions
11.
Is the library open at hours that work for you?
Yes
No
Suggestions
12.
If you do not use the library, what reasons prevent you from using the library regularly? (
Please check all that apply.
)
Hours don't work for me
I never find what I'm looking for
Poor customer service
I use another library, please name other library here:
Got out of the habit
I don't borrow, I buy my books.
13.
How do you stay informed about local events/news? (
Please check all that apply.
)
The Lowell Sun
Other newspapers:
Neighbor to Neighbor
Other newsletters:
Local cable news
Radio stations:
Websites:
Other sources:
14.
Do you have additional comments or suggestions?
Thank You!