MLS Community Survey Sample 8
medium-sized
Public Library, 2005
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The Library is planning for the next three to five years. This survey is a chance for you to comment on present library services and those that you would like to see in the future. Please assist us in planning for the future by answering the questions below.
1.
What is your gender?
Male
Female
2.
What is your age?
Under 9
9-12
13-17
18-24
25-29
30-39
40-49
50-64
65+
3.
What is your employment status?
Student
Employed full-time
Employed part-time
Retired
Unemployed
4.
How often do you use the library?
4 times / month or more
1 - 3 times / month
Less than once / month
Never (skip to # 7)
5.
What days and times do you normally use the library? (Check all that apply)
Mon.
Tues.
Wed.
Thurs.
Fri.
Sat.
Morning
Afternoon
Evening
6.
For what purposes do you use the library? (Check all that apply)
Recreation
School/Education
Job, Career, Business
Independent learning
For my children
Photocopier
Word processors
Newspapers/Magazines
Microfilm
Programs
Interlibrary loan
Museum passes
Internet
Other
7.
If you don't use the library, will you please tell us why?
Library doesn't have what I need
I use another library
Library is too noisy
Hours are inconvenient
I use the internet / buy my own books
I can't get to the library
Other
8.
How would you rate our library service?
Excellent
Good
Fair
Poor
9.
Do you have any comments about your satisfaction with the library?
10.
What type of materials (books, tapes, DVDs etc.) should the library provide more of?
11.
If the library could offer one new service that is not currently provided, what would it be?
12.
Are there any other improvements the library could make?
13.
Have you used the library's online catalog from home?
Yes, I use it often
I use it occasionally
I don't use the catalog
14.
Do you have comments about the library's online catalog?
15.
Do you borrow items from other libraries through interlibrary loan using the online catalog?
Frequently
Occasionally
Rarely
I do not use interlibrary loan
16.
Do you have any comments about interlibrary loan?
17.
If you use the library's website (url), what do you usually use it for? (Check all that apply)
Computer Catalog
Policies
Children's Pages
Online Databases
Events Calendar
Information for Parents
Links
Library hours
Reference
Other
18.
. How do you see the importance of libraries changing in the upcoming five years?
Libraries will be more important
Importance will remain the same
Libraries will be less important
Not sure
19.
Why?
20.
Will the growth of the internet have a positive or negative effect on libraries? Why?
21.
How do you hear about upcoming library programs and events?
Newspapers
Radio
Cable television
Flyers and posters
Library's website
Other
T
hank you for taking the time to fill out this questionnaire. Your input will help us to improve so that we can continue to provide quality service. Please click below to "submit" or visit the library for a “paper" survey.