MLS Community Survey Sample 5
medium-sized Public Library with branch, 2005

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The Public Library is creating a plan for library service over the next three to five years. This survey is your chance to comment on present library services, and to let us know what services you would like to see in the future. Thanks for your help in shaping the public library.

 1. How often do you use the main library?






2. How often do you use the branch library?





3. If you don't use the library, why not? (Check all that apply.)










If you don't use the library, please skip to question # 13.
4. What days and times do you usually use the library (check all that apply)?













5. For what reasons do you use the library? (check all that apply)



















6. Do you like or dislike these features of the children's room? (Choose like, dislike or no opinion)
Like Dislike No Opinion
Library catalog-only computers
Internet computers
Preschool game computers
Toy area and toys
Reading area (near the magazine shelves)
Crayons and paper available for drawing
Children's art displays
Parent collection
Special education collection
Reading lists
Bookshelf arrangement

6a. Do you have any comments about other aspects of the children's room?


7. Are there materials in our Reference collection (in-house use only) that you would like to be able to borrow?




8. Do you read non-fiction books?




9. The new nonfiction books are currently shelved with the new fiction books upstairs. Where should we shelve them?





10. Are you interested is using a self-checkout system, similar to the self-checkouts at Home Depot, Shaw's and BJ's?




11. Would you like to see the Friends of the Library offer any new museum passes?


12. How would you rate our services overall?





13. Below are some services the library could consider offering. Please check off up to five services that you would be most interested in.











*Fast Track--popular materials that cannot be reserved in advance

14. Please indicate up to five program areas you think are most important for the library to offer to adults.











15. Do you have access to the Internet at home?





16. Have you visited our website (http://~~~)?





17. What features of our website do you use?















18. Do you find the website easy to use?





19. Which electronic devices do you use regularly? (Check all that apply.)










20. What fiction genres do you read the most? (check up to five.)















21. Do you know we have paid subscription databases, like Infotrac, ValueLine, Morningstar Mutual Funds, Reference USA plus a dozen others?




22. Do you know you can use many of these databases from home with a valid library card?




23. Five years from now, do you think you will:




23a. Why?


24. What is your gender?




25. What is your age range?










Your further comments and suggestions are welcome, too. Contact
~~~~,  Library Director