MLS Community Survey Sample 3
medium-sized Public Library, 2005
__________________________________________________________________________________________________
Please give us your thoughts about the Public Library.
1.
Have you visited the Public Library in the past 6 months
Yes
No
2.
If yes, for what purpose do you use the library? (
Please check all that apply
)
Recreational materials (fiction, feature films, magazines)
Information
Study
Children's programs
Adult programs
Electronic access (Internet, on-line databases, word processing, e-mail)
Browsing magazines and newspapers
Other
3.
If no, why don't you use the library more often? (
Please mark all that apply
)
Hours are inconvenient
Just got out of the habit
Collection needs work
Unpleasant past experience
Frequent another library
3a.
What could we do to bring you back?
4.
Are you satisfied that the facilities are:
Yes
No
Safe?
Well-lit?
Clean?
4a.
Additional comments on the facility?
5.
Do you find the staff to be:
Yes
No
Helpful?
Knowledgeable?
Courteous?
5a.
Additional comments on the staff?
6.
Do you access the library through the Internet?
Yes
No
6a.
If yes, for what purpose? (
Please check all that apply
)
Search the catalog
Reserve materials
Check your library account
Search the online databases
Communicate with library staff via email
Other
Find information about library events at the library's website (http://~~~)
7.
Do you find our website easy to use?
Yes
No
7a.
If yes, what do you like best:
7b.
How can we improve our Website to make it more useful?
8.
How do you learn about the library's services and events? (Check all that apply)
Flyers
Newsletters
Cable TV Show
Newspaper
Website
Word of Mouth
9.
What do you find most valuable at the Public Library?
10.
What would you like to see changed/improved at the library?
11.
Please help us analyze your responses by supplying the following:
Male
Female
11a.
Age:
11b.
Name (optional):
Thank You!