MASSACHUSETTS LIBRARY SYSTEM
JOB DESCRIPTION COLLECTION
SHREWSBURY PUBLIC LIBRARY
SENIOR LIBRARY ASSISTANT - BOOKMOBILE
Routine administrative and direct service work to support the circulation of library bookmobile materials; all other related work, as required.
Work is performed under the direct supervision of the Library Director.
and standardized duties, according to prescribed rules and procedures,
requiring independent judgment and initiative.
Work involves slight risk of physical injury; workload is subject to seasonal and weather-related fluctuations; regular schedule requires evening work.
The employee operates standard office and library equipment.
Duties require constant interaction with library patrons and community organizations and require excellent customer service skills.
The employee has access to confidential patron records.
Errors are easily
detected and corrected, but could result in interruption of service.
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Stocks and loads bookmobile with necessary materials; unloads and returns materials.
Ensures proper operation of computers and disks.
Assists patrons in the use of library resources; charges and discharges materials; provides basic direction, information and instruction; provides basic information referral and services, providing factual information, direction, or assistance with locating materials; searches computer files; collects and records fines for overdue materials; updates patron information and resolves problems.
Arranges bookmobile displays and organizes and sets up displays at the library.
Responsible for the community memory book program; researches information and composes letters.
Arranges story times and related programs.
Oversees the work of library pages, as needed.
Performs circulation desk duties at the library, as needed.
Performs similar or related work, as required, or as situation dictates.
Recommended Minimum Qualifications
High school diploma; two years of work experience; experience working with the public preferred; or an equivalent combination of education and experience.
Knowledge, Ability and
Knowledge of library policies and procedures, including automated circulation systems and information technology. Knowledge of the Dewey Decimal System.
Ability to interact tactfully and appropriately with library patrons. Ability to work with detail and handle multiple tasks simultaneously. Ability to learn computer operations and related library databases. Ability to operate library equipment.
Customer service skills. Oral and written communication skills. Computer
Minimal physical effort is required to perform most duties. The employee is frequently required to stand, walk, speak, hear, use hands to operate equipment, climb, stoop, reach with hands and arms, and lift items weighing up to 30 pounds. Vision requirements include the ability to read routine documents and view a computer monitor.
This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.