MASSACHUSETTS LIBRARY SYSTEM

JOB DESCRIPTION COLLECTION

 

Princeton Public Library

Library Clerk

 

Definition

The Library Clerk is responsible for providing general library services to the public in a courteous manner and in accordance with Library policies and procedures; and all other duties as required.
 

Distinguishing Characteristics

The Library Clerk works under direct supervision to carry out the Library¬ís goals and objectives.  Duties include clerical work of a technical and routine nature requiring knowledge of library policies and procedures, good judgment and common sense; some performance of specialized collection maintenance tasks; and the ability to effectively work with the general public.

Errors in judgment could result in delay of service delivery or decreases cost effectiveness.  The Library Clerk has access at the department level to patron confidential information.  Work is performed under typical library conditions with requirements for standing for long periods of time and frequent lifting and carrying of heavy library materials.
 

Examples of work

The Library Clerk provides library services to patrons by circulating materials using the on-line computerized catalogue/circulation system; providing information and reference data to patrons and youth in particular on a wide variety of topics; and providing training to patrons in use of the on-line catalog, FAX, photo-copying machine, Internet, and CD-ROM workstation.

The Library Clerk processes new materials; may enter or modify data in the on-line catalog/circulation system; handles petty cash transactions; re-shelves books; answers telephone inquiries; and performs minor repairs to materials as needed.
 

Education and Experience

Associate¬ís degree preferred.  Experience working in a library or other public service environment highly encouraged.  An avid reader is always an added bonus.
 

Knowledge, Ability and Skill

Ability to perform a wide range of clerical and technical duties and act appropriately to represent Princeton Public Library and deliver services to the public.  Ability to establish strong working relationships with the public and fellow staff members.  Ability to identify and solve problems.  Ability in learning and operating a computerized library circulation system and other electronic library media.  Excellent reading, writing, and speaking skills.  Ability to effectively communicate with patrons of all ages.  Perceptiveness, persuasiveness and tact to deal with the public.