Aspen Institute Webinar Reflection

In support of the strategic planning services MLS offers, several staff members participated in a webinar hosted by the Aspen Institute last week. The webinar presented process and tips from Aspen, as well as case studies from libraries. A particular focus of the Aspen Model is the integration of the library’s strategic plan into the community’s master or strategic plan. Much can be gained from connecting library plans to the community. Additionally, Aspen supports the shift from thinking about the library as the people rather than the building. The Transylvania County Library System in North Carolina presented their experiences following the Aspen Institute Model. To access Aspen Institute publications on Planning, visit our Resource Guide: for more information, see

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Delivery Satisfaction Survey Results are In!

In March 2017 more than 500 libraries participated in the delivery survey (90% return rate). Libraries recorded the total number of bins, items received, and items put into delivery. In this one week an excess of 286,000 items went into transit across Massachusetts, just under 15 million items per year (down a bit from last year when we exceeded 15 million/year). Overall libraries were very happy with the delivery service.

“We receive consistently excellent service from MLS and Optima in terms of timeliness, accuracy and service in general – they are always so accommodating.” – Endicott College, Beverly

“We appreciate the quick response when response when requesting extra bins and the ease of communications with service reps from both Optima and MLS. Thanks for providing and managing such an essential service for libraries.” – Pollard Memorial Library, Lowell



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On Behalf of MBLC “Your State Your Library” Study

The MBLC is doing a statewide public library patron survey!

For the MBLC to better support public libraries across the Commonwealth, MBLC need to know who visits our libraries, why they visit them, and what users’ current and future expectations and desires are. The MBLC is undertaking a major study of cooperative borrowing and use patterns of Massachusetts public libraries, especially in-person visits by people that live in other Massachusetts cities and towns.

Ultimately, MBLC want to get a good picture of who is going to which libraries for what reason – such as specific programs, facilities, proximity to a workplace, parking, etc. This information can help them in identifying regional patterns and developing service models for future sustainable library services in all communities, from the largest to the smallest.

Please see the LibGuide at for all the information you’ll need to promote the survey, or contact Lauren Stara for more information.

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Member Update – July 2017

Dear MLS Members,

I am writing with our July 2017 update.  DOWNLOAD


  • Be a Part of MLS
  • Executive Board July Update
  • Budget Update
  • eBook RFI in Preparation
  • Mark your calendar – Nov. 6 – MLS Annual Meeting at Holy Cross
  • Staff and Service Updates

Please let me know if you have any questions.


Greg Pronevitz,
Executive Director

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MBLC systems are down

Please be advised that MBLC systems are down. This impacts access to statewide databases, list servs, and the library directory (LDAP). Folks are working hard to get things back online. We will let you know more as we know more.

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