Massachusetts Library System Interlibrary Loan Service
ILL Policy (approved 12/5/2011)
How do I receive Interlibrary Loan Service?
MLS contracts with the Thomas Crane Public, Quincy and the Wellesley Free Library to handle your requests for most materials. The MLS contracts with the Boston Public Library to continue to provide Journal Document delivery for all libraries.
How do I know which center to use?
Libraries that were affiliated with CMRLS, WMRLS and SEMLS use ILL through the Thomas Crane Library, Quincy.
Libraries that were affiliated with the Boston Region, NMRLS and Metrowest use ILL through Wellesley Free Library
For journal requests, all libraries will use the Journal Document Center at the Boston Public Library.
How do I contact these centers?
Wellesley Center:
Contact Sue Kaler: 781-235-1610, x1112 / skaler@minlib.net
To log in and make requests, click here.
Training Resources:
- Requesting ILL items via Wellesley (powerpoint)
- Receiving and Returning ILL Items (powerpoint)
- Borrowing e-books
- BookMooch
Quincy Center:
Contact Jim Jaquette: 617-376-1319 / quill@ocln.org
To log in and make requests, click here
Journal Document Center:
ILLIAD Journals via Boston Public Library, contact Susan Applegate, ILL Supervisor:
sapplegate@bpl.org / 617-859-2332
Training Resource: Submitting Article Requests Using ILLiad
What changes are there in ILL services?
Budget reductions have made it necessary to reduce ILL expenses. When an ILL Center obtains material on your behalf, they will have that material shipped directly to your library. Your library will assume the cost to return the material if it was obtained by a library from out of state or not on the delivery system
The ILL centers will make their best effort to obtain materials from libraries that do not charge for lending. If the material is available only from a library that charges to lend, the ILL center will ask if you or your patron are willing to pay those charges. If no one is willing to pay those charges, the request will be canceled.
Contact your ILL center and they can provide you with further information.
What about journal articles and document delivery?
Journal articles are available through the Illiad request system at http://illiad.bpl.org Users sign in to their illiad accounts. If they do not have their account sign in, they can get it from Susan Applegate sapplegate@bpl.org / 617-859-2332.
Requests for foreign language deposits no longer go Boston Public Library through ILLiad. Please submit deposit collection requests by email to ask@bpl.org. Please submit one request per email and include the following:
- The specific type of books (e.g., fiction, nonfiction, genre, topical area, etc.)
- Reading level (e.g., adult, children, teen)
- Language of the material
- Maximum number of items in the deposit collection
- Name of your library and card number (same as ILLiad login)
- Any other pertinent information that may help fill this order
Please check this link for the world languages currently held at Boston Public Library: http://www.bpl.org/catalogs/index.htm#world_languages


