Click on the following for:
Geo-Location Set-Up / Vendor Contacts & Statistics
Database Training Resources / Gale AccessMyLibrary Apps

If you need immediate assistant please contact us:

Scott Kehoe, MassCat Administrator  / 1-866-627-7228 x308

Tressa Santillo, Resource Sharing Librarian / 1-866-627-7228 x320

Jenn Del Cegno, Resource Sharing Assistant / 1-866-627-7228 x319

Troubleshooting Statewide Databases (MBLC LibGuide)

For Massachusetts Libraries: state-wide databases via Geo-Location

MLS member libraries can create direct links to the individual databases titles.
Links are generated with your Gale Location ID found here:

Step-by-step instructions are available with this handout HERE. [PDF]

A technical overview of geo-location access for Massachusetts Libraries:
You Can Get There From Here: Accessing the Statewide Databases [PDF]

Library Card Barcode access to InfoTrac, Boston Globe via the Massachusetts Libraries website:

 MBLC / MLS Database Vendor Contacts & Statistics

MBLC Vendor Contact website: 

MBLC Vendor Statistics website:

Encylopædia Britannica
Technical Support Submission Form
1-800-621-3900 x7160

Gale Cengage
Massachusetts Gale support portal at:
1-800-877-4253 – Option 4

NewsBank (For libraries using the Regional Newspaper Access Grant Program)

OCLC WorldCat via FirstSearch (For Users of the MLS ILL Center)

Boston Globe from ProQuest

Gale AccessMyLibrary Apps 


There is now one Access My Library app for all types of libraries. You no longer need to download separate apps for different library types.  The app is currently available only for iOS and Android devices.

Apple iOS
iPhone / iPad/ iPod Touch
click here: iTunes App Store

Google Android
Droid / Galaxy / GalaxyTab / Nexus
click here: Google Play Store


Public Libraries – pick your local Public Library as “My Library,” and all the Gale resources available on the desktop version are available on your mobile device.

K-12 Schools, Academics, Special Libraries need to contact Gale Support directly to set up the app for use by their Students & Faculty.

Gale Technical Support regarding this app:
E-mail / 1-800-877-4253 – Option 4