Databases


Click on the following for:
Get your Library’s database links (via geo-location)
Vendor Contacts  / Gale AccessMyLibrary Apps


If you need immediate assistant please contact us:

Scott Kehoe, MassCat Administrator
scott@masslibsystem.org  / 1-866-627-7228 x308

Tressa Santillo, Resource Sharing Librarian
tressa@masslibsystem.org / 1-866-627-7228 x320

Jenn Del Cegno, Resource Sharing Assistant
jenn@masslibsystem.org / 1-866-627-7228 x319

Troubleshooting Statewide Databases (MBLC LibGuide)
http://guides.mblc.state.ma.us/statewide-database-help/common-problems


State-wide Database URLs via Geo-Location (Gale, Britannica, ProQuest).

  • MLS member libraries can create direct URLs to the individual databases titles for all state-wide database vendors.
  • Member libraries may also link to their Gale Pages site.  Your library’s Gale Page includes authenticated links to all state-wide resources from Gale, Britannica, and The Boston Globe (ProQuest).

Find your library’s authenticated links and Gale Page here:
http://mblc.state.ma.us/grants/licenses/links/index.php

Library Card Barcode access to Gale, Britannica, and The Boston Globe(ProQuest) via the Massachusetts Libraries website:  https://libraries.state.ma.us/

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MBLC / MLS State-wide Databases – Vendor Contacts
Technical Support / Statistics / Promotional Material

Encylopædia Britannica
Technical Support Submission Form
1-800-621-3900 x7160
edsupport@eb.com

Gale Cengage Support
gale.technicalsupport@cengage.com
1-800-877-4253 – Option 4
http://galesupport.com/mass/

Gale Promotional Material
You will need a username/password, contact Gale Support (above) for access.
http://solutions.cengage.com/gale/galepromo/

Gale Training Webinars for Massachusetts Libraries
Registration and archived sessions available here.
http://tinyurl.com/hyp46nv

NewsBank (For libraries using the Regional Newspaper Access Grant Program)
custserv@newsbank.com
1-800-243-7694

OCLC WorldCat via FirstSearch (For Users of the MLS ILL Center)
support@oclc.org
1-800-848-5800

Boston Globe via ProQuest
tsupport@il.proquest.com
1-800-889-3358

MBLC Vendor Statistics website:
Note: It is highly recommended contacting vendors directly (above) to set up monthly and annual statistical reports.
http://mblc.state.ma.us/grants/licenses/statistics.php

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Gale AccessMyLibrary Apps
http://solutions.cengage.com/gale/apps/

gale_app_PL

There is now one Access My Library app for all types of libraries. You no longer need to download separate apps for different library types.  The app is currently available only for iOS and Android devices.

Apple iOS
iPhone / iPad/ iPod Touch
click here: iTunes App Store

Google Android
Droid / Galaxy / GalaxyTab / Nexus
click here: Google Play Store

SET-UP NOTES:

Public Libraries – pick your local Public Library as “My Library,” and all the Gale resources available on the desktop version are available on your mobile device.

K-12 Schools, Academics, Special Libraries need to contact Gale Support directly to set up the app for use by their Students & Faculty.

Gale Technical Support regarding this app:
E-mail / 1-800-877-4253 – Option 4

 

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