March 2012 Delivery Survey

DELIVERY SURVEY – MARCH 12 – 16, 2012

It’s that time of year again!  Once again, MLS will be collecting delivery statistics from all member libraries receiving delivery via the delivery service. Accurate figures on how delivery is used help us determine how to allocate funding during our planning and budgeting process.

As we have done previously, we will be collecting data online using a Zoomerang survey. This survey will be used to capture delivery statistics, including bins put into delivery, bins delivered and items put into delivery.

In addition to the delivery statistics we are attempting to capture, we have included an optional section relating to your overall satisfaction with the delivery service. Although these questions are not mandatory, we appreciate any feedback you may have.

We understand sometimes the designated week does not work for all libraries. if necessary you may complete the survey the week after.

To access the survey, please click on the link under Important Announcements in the right hand column of this page. Thanks!

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