October Delivery Survey

It’s time for the October Delivery Survey. Use the link below to access the online survey.

http://www.zoomerang.com/Survey/WEB22DA8AGNDUU

Once again, MLS will be collecting delivery statistics from all member libraries that receive delivery via the delivery service. Accurate figures on how delivery is used help us determine how to allocate funding during our planning and budgeting process.
As we did in March, we will be collecting data online using a Zoomerang survey. We have created an online survey to capture delivery statistics, including bins put into delivery, bins delivered and items put into delivery. Additionally, we are asking each library to report the number of extra bins it has on hand on the Friday of the delivery survey week so we can assess our current inventory.
In addition to the delivery survey statistics we are attempting to capture, we have included an optional section relating to your overall satisfaction with the delivery service. We ask that you answer these questions as best you can.

Lastly, we understand sometimes the designated week does not work for all libraries. If necessary, you may complete the survey for the week after.
Please review the instructions and if you have any questions, comments or concerns, you may contact us at either 508-357-2121 / 866-627-7228 or via email at delivery@masslibsystem.org
Thank you for your help!

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