Interlibrary Loan and Delivery are two separate yet dependent services provided by the Massachusetts Library System.
Delivery is the physical service used to get an item from one destination to the other. For the delivery service MLS has a contract with a company called Optima. MLS provides delivery in Massachusetts in order to support resource sharing amongst Massachusetts libraries. Currently, delivery services are provided to approximately 600 libraries of all types across the state. MLS delivery is used to ship more than 14 million items annually among MLS member libraries.
Interlibrary Loan is the process by which a library requests material from, or supplies material to, another library. The purpose of interlibrary loan is to obtain, upon request of a library user, material not available in the user’s local library.
Interlibrary Loan is a service MLS has contracted with two libraries in Massachusetts to provide, Thomas Crane in Quincy and the Wellesley Free Library. Members of MLS may request material through one of these two libraries. You can find there contact information here http://www.masslibsystem.org/ill-information/
MLS also contracts with the Boston Public Library to provide Journal Document delivery for all libraries in Massachusetts. The document delivery is the supply of journal articles and other document copies on a personalized basis. You will find there contact information here http://www.masslibsystem.org/ill-information/
For more information on ILL and Document Delivery please visit this page http://www.masslibsystem.org/ill-information/
Best Practices for Sort to Light
For information and recommendations on using Sort to Light please view our Best Practices for Sort2light.
Best Practices for Lost and Damaged Claim Forms
For information and recommendations on using the MLS Lost and Damaged Claim form please view our Best Practices for lost/damaged claims.
Welcome to Delivery Packet
Is your Library or some of your staff new to delivery? Find everything you need to know about delivery in our Welcome Packet. To view the “Welcome to Delivery” packet please view Welcome to Delivery packet.